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Old 07-16-2011, 00:39 AM   #1 (permalink)
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Default What information must a e-commerce business provide on their website? (UK-EU)


The following information must be made available on the website: -

• The name of the supplier.
• The geographic address is set up under the elastic.
• Information from the supplier, including its e-mail address that allows them quickly contact and communicate with him to make a direct and efficient manner.
• A description of the goods or services.
• The price including all taxes.
• Shipping costs where they apply.
• arrangements for payment and delivery of goods or provision of services.
• The right to a reflection in which the consumer may cancel the order without giving reasons, unless to break a sale by one of the exceptions to the right by the process is covered.
• If the consumer is to provide a premium rate telephone number, the cost of the call must be specified.
• How long the offer or the price remains valid.
• The minimum duration of the contract in case of a contract for goods or services to provide continuous or regular.
• If the supplier wants to offer to be able to substitute goods or services when ordered are no longer available, the consumers of these will be notified in advance and informed that in this case, the cost of returning substitute delivery shall be borne by the supplier.
• If the supplier in a trade or similar register available to the public registers, the register in which he is registered and the registration number or equivalent means of identification.
• If the supplier is licensed, the information from the competent supervisory authority.
• Where the service providers exercise a "regulated profession" means the details of any professional body or similar institution with which the service provider belongs, his professional title and the Member State in which was awarded it and a reference to the professional rules of service in the State of establishment and the means to access them.
• If the supplier is an activity subject to VAT, the identification number is required.
• to follow the different technical steps to complete the contract, so that consumers are made aware of what is the process, and the point at which they commit themselves
• Regardless, of whether the concluded contract will be stored by the trader and whether it will be accessible.
• The technical means for identifying and correcting input errors prior to submitting the order.
• The languages ​​offered for the conclusion of the contract.
• What are the rules of behavior he confesses to him and give information about how these will be accessible electronically.
• The terms of the contract must be available to the consumer in a way that they can be stored and played back.

For further information see Regulation 7 of the Act and Distance Selling Regulations 8 and 11 of the E-Commerce Directive.
For a definition of "control professionals" see Article 1 (d) of Council Directive 89/48/EEC of 21st December 1988 on a general system for recognition of higher education diplomas awarded on completion of professional training of at least three years duration or Article 1 (f) of Directive 92/51/EEC of 18th June 1992 on a second general system for recognition of professional training, which complements the first directive.
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